Old Navy is seeking talented retail supervisors to join their dynamic team. Since opening its first store in San Francisco in 1994, Old Navy has been revolutionizing the fashion retail landscape with its commitment to making stylish clothing accessible to everyone. The retail supervisor job at Old Navy offers a unique opportunity to develop leadership skills while supporting store operations in a fast-paced environment.
As a retail supervisor at Old Navy, you’ll work alongside the store leadership team to execute daily tasks and drive sales performance. You’ll serve as a role model for sales associates, demonstrating excellent customer service and operational expertise. This mid-senior level, full-time position comes with competitive pay ranging from $16.60 to $20.75 per hour, based on experience and location.
Old Navy values growth from within, which makes this retail supervisor role an excellent stepping stone for career advancement. The company was recognized by Forbes in 2022 as one of the World’s Best Employers and one of the Best Employers for Diversity, reflecting its commitment to creating an inclusive workplace where everyone can thrive.
Key Takeaways
- Retail supervisor position offers competitive pay between $16.60-$20.75 per hour
- Generous 50% merchandise discount at Old Navy and sister brands
- Company matches 401(k) contributions up to 4% of base pay
- Five paid volunteer hours monthly for community engagement
- Full benefits package including medical, dental, and vision insurance
- Career growth opportunities within a respected retail organization
- Employee referrals double chances of securing an interview
About the Retail Supervisor Position at Old Navy
The Retail Supervisor role represents a pivotal step in an old navy career path, bridging the gap between entry-level positions and store management. This position serves as the backbone of daily store operations while providing valuable leadership experience for those seeking growth in retail management jobs.
Key Role Overview
Retail Supervisors at Old Navy lead critical processes, execute essential tasks, and maintain team productivity to ensure store goals are consistently met. Your leadership will directly influence customer experience and sales performance through:
- Collaborating with store leadership on daily operations
- Role modeling and teaching team members effective selling approaches
- Driving behaviors that deliver exceptional customer experiences
- Becoming an expert in Old Navy’s brand standards and procedures
Position Impact in Store Operations
As a key player in retail management jobs at Old Navy, Supervisors function as the operational engine of the store. You will translate leadership strategies into actionable tasks, maintain visual merchandising standards, and ensure inventory processes run smoothly. Your position connects management vision with frontline execution.
Why This Role Matters
The Retail Supervisor position represents a critical link in Old Navy’s mission to democratize fashion. Since opening its first store in San Francisco in 1994, Old Navy has valued supervisors who can maintain the brand’s commitment to inclusive style while driving business results. This role offers valuable experience for those pursuing a long-term old navy career, with opportunities to influence both team development and customer satisfaction.
Job Old Navy: Retail Supervisor Qualifications
Success as a retail supervisor at Old Navy requires specific qualifications that align with the brand’s customer-focused values. The old navy job requirements blend experience, education, and a diverse skill set to identify candidates who can thrive in this dynamic environment.
Essential Experience Requirements
Candidates for the store supervisor position need a minimum of 6 months retail experience. This foundation ensures familiarity with retail operations and customer interactions. The role demands flexibility to work various shifts including holidays, weekends, evenings, and overnight hours to meet business needs.
- Previous retail or customer service background
- Experience leading teams or projects
- Track record of meeting sales goals
Educational Background
While formal education requirements remain flexible, Old Navy values candidates who demonstrate continuous learning and growth. The company recognizes that retail leadership skills develop through various educational paths and equivalent work experience.
Technical and Soft Skills
The ideal candidate for this store supervisor position brings both technical capabilities and interpersonal strengths. Physical requirements include the ability to maneuver throughout store areas and lift up to 30 pounds.
- Technology proficiency for customer engagement
- Clear, direct communication style
- Initiative for continuous improvement
- Problem-solving abilities in fast-paced settings
Old Navy seeks supervisors who embody Gap Inc’s Purpose, Mission, and Values in daily interactions. The old navy job requirements emphasize creating positive team environments while driving business results through effective leadership practices.
Daily Responsibilities and Expectations
The retail leadership position at Old Navy involves a diverse set of daily responsibilities focused on creating exceptional shopping experiences. Supervisors start each day by completing opening checklists and preparing the sales floor for customers.
Throughout shifts, retail supervisors actively promote loyalty programs and demonstrate selling behaviors that team members can emulate. This fashion retail job requires constant attention to both customer needs and operational efficiency.
- Creating positive work environments for team members
- Supporting sales leaders during non-peak hours
- Ensuring timely completion of daily tasks
- Building product lifecycle knowledge
- Maintaining compliance with company standards
- Leveraging omni-channel solutions for seamless customer experiences
Supervisors in this retail leadership position spend approximately half their time on cross-functional leadership, collaborating with various departments to align key initiatives. The remaining time divides between strategy development and performance analysis.
| Responsibility Area | Time Allocation | Key Focus |
|---|---|---|
| Cross-Functional Leadership | 50% | Team collaboration, task management |
| Strategy Development | 25% | Web presence, category KPIs |
| Benchmarking & Analysis | 25% | Performance monitoring, compliance |
Success in this fashion retail job requires balancing operational responsibilities with customer engagement. Supervisors must complete assigned tasks while maintaining Old Navy’s commitment to customer-first service and positive team dynamics.
Compensation and Benefits Package
Working at Old Navy offers much more than just a paycheck. The company provides a competitive old navy salary along with extensive benefits designed to support employees’ wellbeing and future.
Salary Range Information
The typical retail supervisor old navy salary ranges from $16.60 to $20.75 per hour, varying based on qualifications, experience, skill level, and location. This competitive pay scale positions Old Navy as an attractive employer in the retail sector.
Health and Wellness Benefits
The old navy benefits package includes comprehensive health coverage options for eligible team members:
- Complete medical, dental, and vision insurance plans for employees and families
- Part-time staff access to healthcare marketplace options
- Life insurance coverage
- Paid sick leave available in eligible jurisdictions
Employee Discounts and Perks
Beyond health coverage, old navy benefits include numerous perks that enhance work-life balance:
- 50% discount on regular-priced merchandise at Old Navy, Gap, Banana Republic, and Athleta
- 30% discount at Outlet locations
- Up to 15 PTO days annually for full-time eligible employees
- Up to 8 company-paid holidays yearly
- 5 personal holiday days granted at the start of the benefits year
- 401(k) plan with company matching up to 4% of base pay
- Monthly volunteer time (5 paid hours) for community service
- Commuter benefits program with pre-tax savings options
The comprehensive nature of these offerings demonstrates Old Navy’s commitment to employee wellbeing. For those interested, the old navy job application process makes it easy to join a company that truly values its team members.
Old Navy Company Culture and Values
Joining the Old Navy team means becoming part of a workplace that breaks traditional retail norms. The distinctive culture at Old Navy forms the foundation for every job old navy offers, creating an environment where authentic self-expression thrives alongside professional growth.
Brand History and Mission
Since opening its first San Francisco store in 1994, Old Navy has pursued its core mission: democratizing fashion by making quality apparel accessible to everyone. The brand creates essential fashion pieces for families of all backgrounds, maintaining quality while ensuring affordability – a commitment that defines every old navy career path.
Workplace Environment
The numbers speak volumes about the Old Navy employee experience. According to recent workplace surveys:
| Employee Experience Metric | Percentage |
|---|---|
| Employees who say Old Navy is a great workplace | 79% |
| Feel they are given significant responsibility | 89% |
| Experience pride in their accomplishments | 88% |
| Feel welcomed when joining the company | 88% |
| Proud to tell others they work at Old Navy | 87% |
Diversity and Inclusion Commitment
The commitment to diversity shapes every job old navy creates. This dedication has earned recognition through multiple awards, including ranking #14 in Best Workplaces in Retail and placement among the Best Workplaces in New York and Texas. These accolades reflect why Old Navy maintains retention rates 51% higher than typical U.S. workplaces, making an old navy career choice increasingly attractive to job seekers who are 15 times more likely to select certified great workplaces.
How to Apply for the Retail Supervisor Position
Ready to join the Old Navy team as a retail supervisor? The old navy job application process is straightforward and designed to identify passionate retail professionals. Applying takes just a few minutes through the Gap Inc. careers website.
- Visit the Gap Inc. careers portal and search for “retail supervisor old navy” positions
- Create an account or log in to your existing profile
- Upload your resume highlighting retail experience
- Complete the application form with your work history and qualifications
- Submit your application and wait for the recruitment team to review
The retail supervisor old navy pay range varies between $16.60-$20.75 per hour depending on your experience, location, and skill level. Old Navy always meets minimum wage requirements based on city, county, and state regulations.
Stand out in your old navy job application by emphasizing your leadership abilities and customer service skills. Retail supervisor candidates who demonstrate experience with visual merchandising and inventory management receive special consideration. Applications typically receive responses within 1-2 weeks, with successful candidates advancing to phone screenings followed by in-person interviews.
Old Navy offers a comprehensive benefits package including a 50% merchandise discount, competitive paid time off, and 401(k) matching up to 4% of your base pay. Successful candidates must be available for flexible scheduling including evenings, weekends and holidays.
Career Growth and Advancement Opportunities
Starting a retail supervisor position at Old Navy opens doors to substantial growth within the company. Old Navy values internal talent development, with clear paths for advancement across its 1,100+ stores nationwide.
Promotion Pathways
The journey from retail supervisor to higher positions follows a structured path with opportunities to advance based on performance and leadership abilities. Many store managers began their old navy career in supervisory roles before moving up.
| Starting Role | Next Step | Advanced Position |
|---|---|---|
| Retail Supervisor | Assistant Store Manager | Store Manager |
| Store Manager | District Manager | Regional Director |
Professional Development Programs
Old Navy invests in employee growth through specialized programs designed to build skills needed for retail management jobs. According to company data, 60% of leaders recommend seeking mentorship as a key strategy for advancement.
- Leadership Development Program with training in communication and operations
- Mentorship pairing with experienced leaders
- Skill development in visual merchandising and inventory management
Success Stories from Current Employees
75% of Old Navy leaders emphasize emotional intelligence as critical for career progression. The company culture values diverse perspectives, with over 80% of leaders highlighting authenticity as essential for growth. Many successful managers started as supervisors, proving that taking risks pays off—50% of leaders cite saying “yes” to new opportunities as their best career advice.
As you’ve discovered, the job at Old Navy as a Retail Supervisor offers an exciting opportunity to be part of a mission-driven brand that’s transforming the retail industry. From day one, Old Navy has been on a journey to democratize fashion and make shopping enjoyable for everyone, creating high-quality, must-have essentials for the whole family.
In this pivotal role, you’ll have the chance to contribute directly to Old Navy’s success, managing store operations, leading a talented team, and delivering exceptional customer experiences. With a competitive compensation and benefits package, including generous employee discounts, you’ll be empowered to grow your career within a supportive, inclusive workplace culture.
If you’re passionate about retail, possess the essential skills and experience, and share Old Navy’s commitment to making style accessible, we encourage you to apply for this Retail Supervisor position. Join our mission-driven team and be a part of the brand’s continued evolution in the ever-changing retail landscape.
