Brooklinen, known as “The Internet’s Favorite Sheets” company, is seeking an Assistant Store Manager for their West Village store. The role involves leading a dynamic retail environment, communicating sales goals, and providing exceptional customer experiences. Founded in 2014, Brooklinen offers high-quality home essentials directly to customers without luxury markups. The company has received over 100,000 5-star reviews and recognition from industry tastemakers, including LinkedIn Top Startups, Inc.’s Best Workplaces, and Forbes Best Startup Employers in America.
Key Takeaways
- Exciting opportunity to join Brooklinen, the “Internet’s Favorite Sheets” brand
- Assistant Store Manager role in a dynamic retail environment
- Responsibilities include leading a team, driving sales, and delivering exceptional customer service
- Brooklinen is a rapidly growing company with a diverse and inclusive work culture
- Competitive compensation package and comprehensive benefits
Overview of the Assistant Store Manager Position at Brooklinen
The Assistant Store Manager at Brooklinen’s West Village store plays a crucial role in delivering an exceptional customer experience and supporting the overall retail management of the location. This position requires a passion for making people’s homes comfortable and the ability to lead a team effectively.
Role Description and Responsibilities
As the Assistant Store Manager, you will be responsible for communicating sales goals, implementing proven selling techniques, and providing above-and-beyond customer service. You will work closely with the Store Manager to ensure the Brooklinen culture of friendly, low-ego, and passionate individuals is upheld throughout the store’s operations.
Store Location and Working Environment
The Assistant Store Manager position is based at Brooklinen’s West Village store, a vibrant and visually engaging retail space that showcases the brand’s high-quality bedding, bath, and home goods. The store environment encourages collaboration, creativity, and a customer-centric approach to serving the needs of the local community.
Company Background and Culture
Brooklinen has been recognized as a top startup by industry leaders, including being named one of LinkedIn’s Top Startups in 2020 and 2021, Inc.’s Best Workplaces, and Forbes’ Best Startup Employers in America in 2022, 2023, and 2024. The company’s culture emphasizes the value of friendly, low-ego, and passionate individuals who excel in their roles and inspire others.
| Brooklinen Company Highlights | Awards and Recognition |
|---|---|
| Startup founded in 2014 in Brooklyn, New York | LinkedIn Top Startups (2020, 2021) |
| Offers high-quality bedding, bath, and home goods | Inc.’s Best Workplaces |
| Known for its exceptional customer experience | Forbes Best Startup Employers in America (2022, 2023, 2024) |
Job Brooklinen: Essential Qualifications and Requirements
Aspiring candidates for the Assistant Store Manager position at Brooklinen must possess a strong background in retail experience, management skills, and a deep understanding of interior design. The ideal candidate should have at least 2 years of management experience in a retail environment, demonstrating a proven track record in recruiting, training, and coaching team members.
Brooklinen values friendly, positive, and passionate individuals who can serve as brand ambassadors, providing exceptional customer service. Candidates must also be flexible, capable of working evenings, holidays, and weekends, as the role requires a adaptable schedule to meet the needs of the business and customers.
- Minimum 2 years of retail management experience
- Proficient in sales leadership and team management
- Strong understanding of interior design and home goods
- Ability to work a flexible schedule, including evenings, weekends, and holidays
By joining the Brooklinen team as an Assistant Store Manager, you will have the opportunity to contribute to the growth and success of a dynamic, customer-centric brand. The role offers a unique blend of retail expertise, management skills, and a passion for interior design, all while working in a collaborative and supportive environment.
Core Responsibilities and Daily Operations
As the Assistant Store Manager at Brooklinen, you will play a pivotal role in driving the store’s sales performance and overseeing the daily operations. Your responsibilities will span across various aspects of the business, ensuring the smooth functioning of the store and delivering an exceptional customer experience.
Sales Leadership and Team Management
You will be responsible for leading the sales team and fostering a culture of excellence. This involves setting sales goals, providing regular coaching and training to your team, and ensuring they are well-versed in Brooklinen’s products and customer service philosophy. By empowering your team and aligning them with the company’s objectives, you will contribute to the store’s overall sales performance.
Store Operations and Inventory Control
Efficient store operations and inventory management are crucial to the success of the business. You will be responsible for implementing and overseeing store processes, guiding the visual presentation of the space, and executing in-store events. Additionally, you will play a key role in monitoring and controlling inventory levels, ensuring that the store is well-stocked and responsive to customer demand.
Customer Experience and Brand Ambassador Duties
As the Assistant Store Manager, you will be the face of the Brooklinen brand, serving as a liaison between customers, store employees, and the company’s headquarters. You will be responsible for delivering an exceptional customer experience, providing product knowledge and guidance, and fostering a welcoming and engaging atmosphere in the store. By embodying the Brooklinen brand, you will contribute to the company’s reputation and customer loyalty.
Compensation Package and Employee Benefits
At Brooklinen, the Assistant Store Manager role offers an attractive compensation package designed to reward top talent. The base salary range for this position falls between $65,000 and $70,000, providing a competitive and rewarding financial foundation.
In addition to the salary, Brooklinen offers a comprehensive benefits program to support the overall well-being of its employees. This includes a robust bonus program, with opportunities to earn quarterly incentives that can significantly enhance the total compensation. The company also contributes to employees’ health insurance, making quality coverage more accessible.
- 100% paid parental leave for 14 weeks for all new parents
- 401(k) plan with a 4% Safe Harbor match
- Fertility journey stipend through Carrot Fertility
- Yearly product allowance to enjoy Brooklinen’s offerings
- Competitive equity grants for long-term wealth-building
Brooklinen understands the importance of work-life balance, and their benefits reflect this philosophy. Employees enjoy generous vacation time, with four weeks of paid time off, as well as a one-month paid sabbatical at their 5-year anniversary. The company also offers a hybrid work model, allowing for flexibility and remote work opportunities.
Beyond the financial rewards, Brooklinen has fostered a culture of growth and development, investing in the success of its team members. The company provides training programs, skill-building workshops, and clear advancement pathways, empowering employees to evolve their careers within the organization.
Brooklinen’s commitment to its employees is evident in its recognition as a top employer, having been lauded by prestigious publications like LinkedIn, Inc., and Forbes. This commitment to creating a welcoming, diverse, and supportive work environment sets Brooklinen apart as an employer of choice.
Career Growth and Development Opportunities
At Brooklinen, the leading provider of high-quality home essentials, employees are encouraged to pursue professional development and advance their careers within the rapidly growing retail industry. The company recognizes the importance of nurturing its talented team and offers a range of opportunities for skill enhancement and career progression.
Training Programs and Skill Enhancement
Brooklinen provides a generous budget for learning and development, enabling employees to expand their knowledge and expertise in the home goods and retail sectors. Team members can take advantage of various training programs, workshops, and conferences to hone their sales, customer service, and operational skills. This investment in professional development ensures that Brooklinen’s workforce remains equipped to deliver exceptional service and drive the company’s continued success in the dynamic retail landscape.
Advancement Pathways within Brooklinen
As Brooklinen continues to expand its retail footprint, with plans to open more stores in 2022 and beyond, there are ample opportunities for dedicated employees to advance their careers within the organization. The company promotes from within, offering internal growth opportunities and encouraging employees to take on greater responsibilities. This commitment to fostering talent and facilitating career advancement is evidenced by Brooklinen’s recognition as a LinkedIn Top Startup in both 2020 and 2021.
| Brooklinen Employee Benefits | Details |
|---|---|
| 401(k) Matching Plan | 100% of 401(k) deferral contributions up to 4% of eligible compensation |
| Gender Pay Gap | Below 10% mean gap |
| Vacation Days | 20 days |
| Parental Leave | 100% paid for all new parents |
| Wellness Programs | Company-sponsored outings, fitness stipends, and wellness initiatives |
| Equal Pay Policy | Documented policy in place |
Brooklinen’s commitment to professional development and career advancement, combined with its competitive employee benefits and inclusive work culture, makes it an attractive destination for individuals seeking to thrive in the retail industry growth and contribute to the company’s continued professional development and career advancement.
Working Culture and Team Environment
At Brooklinen, the company prides itself on fostering a diverse workplace that celebrates differences and promotes team collaboration. With a commitment to employee engagement, the company has been recognized for its inclusive culture by industry leaders.
The Brooklinen team is described as friendly, funny, and highly collaborative, with a shared focus on creating exceptional products and prioritizing customer satisfaction. The company has made strides in building a diverse workforce, with representation from various backgrounds:
- Asian: 11%
- Black or African American: 14%
- Hispanic or Latino: 10%
- Two or more races: 6%
- White: 51%
- Did not respond: 9%
Brooklinen’s hiring process emphasizes competency and values-based assessments, with a deliberate effort to eliminate unconscious bias and avoid “culture fit” discussions that can perpetuate bias. The company also utilizes scorecards to ensure fair and objective candidate evaluations.
To foster a supportive and inclusive culture, Brooklinen prioritizes hiring kind, collaborative, and open individuals. The company has established Employee Resource Groups, such as “Brooklinen in Color,” and integrates inclusion and support into its core values. Regular trainings on unconscious bias and inclusion further enhance the team’s understanding and commitment to diversity, equity, and inclusion (DEI).
Brooklinen’s ongoing initiatives and focus areas include embracing discussions on systemic racism, white privilege, unconscious bias, and microaggressions, creating a culture of accountability and empowerment, and promoting brave and active allyship within the team. The company’s future goals include continuous improvement in its DEI practices and welcoming feedback from new team members to further enhance its efforts.
| Key Statistics | Brooklinen |
|---|---|
| Revenue | $580,000 |
| Number of Employees | 50 |
| Average Salary | $61,506 yearly, $29.57 hourly |
| Median Salary | $61,000 |
| Employee Review Score | 6.6 |
| Number of Job Openings | 49 Positions |
| Founding Year | 2014 |
| Headquarters Location | New York, NY |
“Brooklinen has been recognized by LinkedIn Top Startups in 2020 and 2021, and has also received accolades from Inc.’s Best Workplaces. The company was recognized by Forbes as one of the Best Startup Employers in America in 2022 and 2023.”
The Assistant Store Manager position at Brooklinen, a leading home essentials brand, presents an exceptional opportunity for retail professionals seeking career growth in a dynamic industry. With competitive compensation, comprehensive benefits, and a positive work culture, this role allows individuals to contribute to Brooklinen’s mission of providing quality and comfort to customers’ homes.
Brooklinen’s remarkable journey, from its Kickstarter launch to its current position as a rapidly growing brand, demonstrates the company’s commitment to innovation and customer satisfaction. By joining the Brooklinen team, candidates can be part of this remarkable story, leveraging their skills and passion to drive the brand’s continued success in the home essentials industry.
Interested applicants are encouraged to explore the Job Brooklinen application process and consider how their expertise and aspirations align with the Assistant Store Manager role. This retail career opportunity offers a chance to contribute to the growth of a thriving brand and participate in the evolving landscape of the home goods market.
